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Patient information

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Information and resources for patients

At HCA HealthONE Rocky Mountain Children's at Presbyterian St. Luke's, we are committed to providing high-quality, family-centered care for your child. We want our patients, guests and visitors to feel cared for and comfortable, so we provide helpful programs and services to make your time with us as smooth as possible.

Online Registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept MedicareMedicaidCivilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
View our participating insurance plans 

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Learn more about advance care planning 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
View your patient rights 

Patient resources and procedures

We know that going to the hospital can be stressful. Our goal is to make you as comfortable with our facilities and services as possible. Please use these resources to find the information you need to make your visit as stress-free as possible.

Free self-parking and valet parking

We are proud to offer free parking on the entire campus. All parking garages, including Professional Plaza West and Professional Plaza East and surface parking lots are free.

We also provide free valet parking to everyone. The valet will park your car and provide a wheelchair while you're on campus if needed. This convenience is not offered at any other hospital in the area. If you have any questions before you come to campus, please call (303) 839-6000.


Free Wi-Fi

For the convenience of our patients and guests, HCA HealthONE Rocky Mountain Children's at Presbyterian St. Luke's offers free, high-speed wireless Internet access throughout the hospital. Simply look for the guest access network on your wireless-enabled device to sign on.


Our commitment to safety

Your child's safety is our number one priority. Learn more about our safety prevention measures.

Getting ready for your child's hospital visit

Learn more about what to bring to your child's appointment or hospital stay as well as what questions to ask your child's doctor with this helpful guide about how to prepare for your visit.


Our hospital's Second Opinion Program

As a parent, making decisions about your child’s health can feel overwhelming. Getting a second opinion through our Second Opinion Program can offer peace of mind that comes from knowing you’re doing what’s right for your little patient. Seeking another medical opinion is an easy way to understand a complex diagnosis, add perspective to your provider’s expertise, and gain valuable insight into the best treatment options available.

Doctors know that asking for another medical opinion is very common and understand that it can provide you with the insight you need to make an informed decision about the best treatment options for your child.

Common reasons families seek a second opinion

There are many reasons you might want to get a second opinion about your child's diagnosis or treatment plan. Some include:

  • Medicine evolves at a very fast pace. You want to be sure you have learned about the best treatment options before selecting your child’s unique care plan.
  • You want to be sure you have the most experienced provider to help your child.
  • Your child has completed an initial treatment plan but still struggles with symptoms.
  • You are not comfortable with a suggested treatment plan.
  • You want to explore less invasive or perhaps even more aggressive options.

Our pediatric specialists offer second opinions for congenital heart conditions, complex surgery, fetal and neonatal diagnosis and hematology/oncology, among others.

For a second opinion from a HCA HealthONE Rocky Mountain Children's at Presbyterian St. Luke's physician specialist, call (720) 479-9090.


Our hospital dog program

We are so excited to offer our patients visits from our facility dog, Posey. Discover how this special dog visitation program was created and how to request Posey visit your child during their stay.


Rocky Mountain Kids e-newsletter

Read our online version of the popular Rocky Mountain Kids magazine, which provides you with resources and information about the goings-on at our hospital.


Ronald McDonald's waiting rooms

We seek to ensure your whole family feels comfortable in our hospital. We have two Ronald McDonald Family Rooms that provide a place to relax, read and have a snack in a calm environment.

Talk directly to a nurse, any time

 

Consult-A-Nurse®️ is a free service that provides you with physician referrals and health information 24/7. Our RNs and referral specialists can help you find a doctor, answer your healthcare questions and register for classes and events.

Patient stories

Learn more about our children's hospital directly from our patients and families who have received care here.
Read our patient stories 

The DAISY Award

If your child's nurse went above and beyond by providing exceptional care, consider nominating them for a DAISY Award, a national recognition program honoring excellence in nursing.

Nominate a nurse for the DAISY Award 

The DAISY Award

If your child's nurse went above and beyond by providing exceptional care, consider nominating them for a DAISY Award, a national recognition program honoring excellence in nursing.

Patient stories

Learn more about our children's hospital directly from our patients and families who have received care here.

MyHealthONE is our secure patient portal that allows you to manage all parts of your healthcare easily and securely.

  • View health records — lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 

Download the MyHealthONE® app on the App Store® or Google Play